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Back Warehouse efficiency audit: 10 signs it’s time to upgrade your operations

Whether you're managing a small distribution center or a large logistics hub, here are 10 clear signs that your warehouse operations are due for an upgrade... And of course some actionable insights on what to do next.

Supply chain speed and precision directly impact customer satisfaction and due to this warehouse efficiency is no longer a luxury. It has become a necessity. A high-performance warehouse supports faster deliveries, reduces operating costs, and strengthens your competitive edge. Yet, many companies continue to operate with outdated practices or systems without realizing the negative toll on their bottom line. 

Whether you're managing a small distribution center or a large logistics hub, here are 10 clear signs that your warehouse operations are due for an upgrade... And of course some actionable insights on what to do next. 

 

1. Inventory inaccuracies are frequent 

Sign: Constant mismatches between physical stock and system records. 
Impact: Delayed orders, frustrated customers, and unnecessary inventory holding costs. 

Solution: Conduct regular cycle counts, upgrade to real-time inventory tracking systems (like RFID or barcode scanning), and implement automated reconciliation tools. 

 

2. Order fulfillment errors are increasing 

Sign: Orders are picked, packed, or shipped incorrectly more often than they should be. 
Impact: Returns, refunds, damaged customer trust, and higher handling costs. 

Solution: Streamline picking processes with guided pick paths, use pick-to-light systems, and provide consistent training to warehouse staff. 

 

3. Storage space feels maxed out, but it shouldn’t be 

Sign: You’re constantly running out of space, even though stock turnover is steady. 
Impact: Overstocking, congestion, and operational inefficiencies. 

Solution: Audit your slotting strategy. Poor layout design or ineffective use of vertical space may be the culprit. Consider redesigning racking systems or implementing mezzanine levels. 

 

4. Long picking times are slowing down your operations 

Sign: Workers spend excessive time locating and retrieving products. 
Impact: Longer order cycle times and reduced throughput. 

Solution: Adopt ABC analysis to prioritize high-frequency items near packing areas and consider investing in automated storage and retrieval systems (AS/RS) for speed and accuracy. 

 

5. Labor costs are rising without a productivity gain 

Sign: You’re hiring more staff to handle the same volume of work. 
Impact: Reduced profitability and strained resources. 

Solution: Review your labor productivity metrics. Introduce warehouse management software (WMS) to automate repetitive tasks and reassign workers to value-added activities. 

 

6. Bottlenecks are a daily occurrence 

Sign: Work queues are forming in receiving, picking, or shipping zones. 
Impact: Slowed workflows, increased lead times, and warehouse chaos. 

Solution: Map your current workflows with a value stream map to pinpoint slowdowns. Introduce cross-docking where applicable and optimize material handling flow. 

 

7. You still rely on manual processes 

Sign: Paper-based inventory, handwritten logs, or Excel spreadsheets are standard tools. 
Impact: Human errors, delays in information flow, and lack of real-time visibility. 

Solution: Digitize your warehouse with modern WMS, cloud-based dashboards, and handheld scanners for real-time data. 

 

8. Your warehouse KPIs are unclear or missing 

Sign: You don’t have visibility into metrics like order accuracy, inventory turnover, or pick rate. 
Impact: Decisions are based on assumptions rather than facts. 

Solution: Define your Key Performance Indicators (KPIs) and track them continuously. Use dashboards to highlight performance gaps and improvement areas. 

 

9. Safety incidents are becoming more common 

Sign: Near misses or accidents are reported more often. 
Impact: Increased downtime, legal liabilities, and harm to employees. 

Solution: Conduct a safety audit. Ensure walkways are clear, signage is visible, and training is up to date. Consider smart wearables or AI-based camera systems for proactive hazard detection. 

 

10. You’re not ready for seasonal peaks 

Sign: The warehouse becomes overwhelmed during holidays, promotions, or harvest seasons. 
Impact: Missed delivery windows, overtime costs, and unsatisfied clients. 

Solution: Implement flexible staffing plans, scalable storage solutions, and demand forecasting to prepare volume spikes without compromising service levels. 

 

What a warehouse efficiency audit looks like 

An audit isn’t just a one-time inspection. It’s a strategic assessment that identifies process, layout, technology, and workforce improvement opportunities. Key elements include: 

  • Operational KPIs review 

  • Space utilization analysis 

  • Technology audit 

  • Safety and compliance checks 

  • Staff performance evaluation 

Partnering with a logistics expert like Kuehne+Nagel can bring objective insights and tailored recommendations backed by decades of operational excellence. 

 

Upgrade to stay ahead 

The logistics world is evolving fast. If your warehouse is struggling with inefficiencies or outdated systems, the cost of doing nothing can be greater than the cost of upgrading. 

Think of your warehouse as the engine of your supply chain. If it's underperforming, your entire business slows down. 

Regular warehouse audits are your best tool for staying competitive, agile, and ready for growth.